Instant Refunds That Build Trust — Not Support Tickets

Why Instant Refunds Matter

Refunds aren’t just transactions — they’re customer trust signals. A slow refund (3−10 days with cards, PayPal, or Klarna) feels like friction. An instant refund makes customers feel respected and more likely to buy again.

How Pay-by-Bank Refunds Work

  • Original payment is settled directly into your account via bank rails

  • When you refund, Wallid links the refund to the original order

  • The customer’s account is credited instantly
    (usually < 3 minutes)

  • No batching, no card network delays, no chargeback risk

From your Shopify dashboard: just 2 clicks to issue a refund.
Why Merchants Love Pay-by-Bank Refunds
  • Refunds in under 3 minutes →
    fewer "Where's my refund?" emails
  • Reduced support load →
    lower operational costs
  • Full visibility →
    refunds fully reconciled in real time
  • Independent of card
    networks & gateways
  • No chargebacks →
    refunds are final & verified

Refund Experience Comparison

What Our Clients Say About Us

FAQ: Shopify Refunds with Pay-by-Bank
Improve customer retention
Cut refund delays & support tickets
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