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How to Build a Compliant High-Risk Shopify Store in the UK

A digital illustration representing a compliant high-risk Shopify store in the UK, featuring a legal checklist, CBD bottle, card reader, age verification icon, UK shopping bag, and a computer displaying the Shopify platform.
Selling CBD, vape, or adult products on Shopify in the UK? You're entering a high-risk market—where compliance isn’t just recommended, it’s essential. This guide will walk you through exactly how to build a Shopify store that’s legal, secure, and set up to accept payments without the risk of sudden freezes or account closures.

Key Takeaways:

  • Understand what qualifies as a “high-risk” product under Shopify policies
  • Learn how to write compliant, legal website content
  • Add required age verification for restricted items
  • Use a payment gateway that supports CBD, vape, and adult items (like Wall ID)
  • Launch faster and reduce your risk of account shutdown

What Makes a Shopify Store High Risk?

Shopify categorizes certain product categories as high-risk based on legal ambiguity, regulatory scrutiny, or card network sensitivity. High-risk products include:

  • CBD and hemp-derived products
  • Vape and nicotine accessories
  • Adult products
  • Supplements making health or performance claims

Note: “High-risk” doesn’t mean illegal—it means you’ll need to meet higher standards of compliance and choose the right tech stack.

Step-by-Step: Setting Up a Compliant Shopify Store

Step 1: Register Your UK Business

Register with Companies House and list a valid UK business address. This helps build trust and is essential for payment approval.

Step 2: Use a Professional Theme & Compliant Copy

Design and content must meet compliance standards. Avoid:

  • Health claims like “cures anxiety” or “heals pain”
  • Overly sexualised imagery
  • Misleading terms like “miracle” or “100% guaranteed”

Step 3: Add Age Verification Tools

For age-restricted products (e.g., vape or adult):

  • Use Shopify apps like Age Check or ShopAge
  • Set up verification at checkout and product pages

Step 4: Publish Legal Pages (Tailored to UK Law)

Make sure your:

  • Terms & Conditions
  • Privacy Policy
  • Refund Policy
  • Shipping Policy
  • are easy to find and reflect UK consumer protection laws.

Step 5: Choose the Right Payment Gateway

Avoid Shopify Payments or PayPal—they don’t support high-risk products like CBD, vape, or adult items.

  • Instead, choose a specialist high-risk payment provider like Wall ID, which is FCA-regulated and designed for UK compliance.

Why Wall ID Is the Best Option for High-Risk Shopify Stores

While traditional merchant accounts and mainstream payment processors can introduce risk, cost, and complexity, Wall ID is purpose-built to support regulated UK ecommerce. It's the only gateway designed from the ground up to help Shopify stores selling CBD, vape, or adult products stay compliant and operational.

Why merchants choose Wall ID:

  • FCA-regulated with full UK compliance
  • No rolling reserves, application delays, or freeze risks
  • Zero chargebacks and instant payouts
  • Fully compatible with Shopify checkout
  • Optional built-in age verification

Wall ID eliminates the need for acquirers, complex underwriting, or high-risk merchant contracts—so you can go live faster and stay live longer.

Comparison Table: Shopify Payment Gateway Options

Feature Shopify Payments (Stripe) PayPal Wall ID / Pay-by-Bank
CBD/Vape Friendly No No Yes
Age Verification Built-In No No Yes (optional via app)
Chargebacks Yes Yes No
Freeze Risk High High Low
UK FCA-Regulated No No Yes

“WallidPay synced with my store in under an hour. Payments land instantly and their support is spot-on.”

– Verified Shopify Merchant, UK

“We sell age-restricted products. Wallid handles verification seamlessly—without slowing down the customer experience.”

– Verified Shopify Merchant, UK

Speakable

Building a high-risk Shopify store in the UK? From CBD and vape to adult products, the key is choosing a payment provider that won’t flag or freeze your account. Wall ID helps you go live fast—without chargebacks, contract delays, or card bans.- Install Pay by Bank on Shopify.

FAQ

What makes a Shopify product high risk?

Anything involving health claims, regulated substances, adult content, or age restrictions.

Can I use Shopify Payments or PayPal for CBD or vape?

No. These platforms block high-risk categories—even if they're legal in the UK.

How do I verify customer age on Shopify?

Use apps like Age Check or ShopAge that integrate with checkout and product pages.

Do I need a license to sell CBD or vape in the UK?

Usually not, but you must follow strict labelling, age checks, and marketing regulations.

What happens if my processor shuts down my store?

You risk losing access to payouts and your account. That’s why high-risk stores use Wall ID—no surprise freezes or chargebacks.

About the Author

This guide was written by the team at Wallid, specialists in UK high-risk ecommerce compliance. We help Shopify merchants in regulated sectors—like CBD, vape, adult products, and supplements—launch legally, stay online, and accept payments without account freezes or chargebacks. Our FCA-regulated Pay by Bank solution integrates directly with Shopify and is built to keep high-risk stores compliant, fast, and operational from day one.

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