Selling wellness or supplements on Shopify UK? Even legal products can trigger payment gateway freezes from Stripe or PayPal—leading to lost revenue and delays. Here's how to stay compliant and unlock reliable payments.
Why Supplements Get Flagged as High-Risk
Shopify merchants selling supplements often face unexpected restrictions. Even when products are fully legal in the UK, financial partners may still label them as 'high risk.' Why?
Common Risk Triggers
Products like kratom, nootropics, and sexual health boosters are flagged due to:
Shopify Payments Policy
Shopify Payments (powered by Stripe) adheres strictly to card network policies. That means:
Legal But Still Blocked
Even fully legal products are often restricted by payment gateways. Why?
These items commonly trigger red flags due to:
The Business Impact
This leads to serious operational problems:
Common Risk Triggers
Products like kratom, nootropics, and sexual health boosters are flagged due to:
- Misuse potential or unverified claims
- Complex ingredient lists
- Regulatory ambiguity
Shopify Payments Policy
Shopify Payments (powered by Stripe) adheres strictly to card network policies. That means:
- Health or performance claims may get flagged
- Unfamiliar ingredients can trigger reviews
- Phrases like "fat burner" or "libido booster" may cause denial
Legal But Still Blocked
Even fully legal products are often restricted by payment gateways. Why?
These items commonly trigger red flags due to:
- Health or performance claims (e.g., “boost libido” or “burn fat fast”)
- Subscription-based billing, which increases perceived risk
- Broad classification under the “nutraceutical” label
- Regulatory disclaimers that are sometimes missing or inconsistent
The Business Impact
This leads to serious operational problems:
- Declined payment gateway applications
- Sudden account freezes
- Delayed or denied onboarding
Shopify Gateways That Support Regulated Supplements (2025)
These are the most commonly used payment gateways UK Shopify merchants turn to when selling regulated wellness or supplement products:
Why Wall ID Is the Best Gateway for UK Wellness Sellers
Wall ID is designed specifically for supplement and wellness merchants in the UK. While mainstream gateways like Shopify Payments and PayPal often impose restrictions or freeze funds, Wall ID gives high-risk merchants peace of mind.
What Makes Wall ID Different
Wall ID uses Pay-by-Bank technology powered by open banking. That means:
Built for Regulated Wellness Products
Whether you're launching a new supplement brand or scaling a kratom or sexual wellness store, Wall ID ensures:
Wall ID is your all-in-one solution for selling high-risk wellness products without the usual payment headaches.
What Makes Wall ID Different
Wall ID uses Pay-by-Bank technology powered by open banking. That means:
- Payments are authorised directly by the customer
- Settlements happen instantly—no 2–5 day holds
- There are zero chargebacks or fraud disputes
- Transactions comply with all FCA regulations
Built for Regulated Wellness Products
Whether you're launching a new supplement brand or scaling a kratom or sexual wellness store, Wall ID ensures:
- Fast, secure integration with Shopify
- No acquirer or traditional merchant account needed
- Payments that can't be reversed or delayed
Wall ID is your all-in-one solution for selling high-risk wellness products without the usual payment headaches.
Speakable
Selling supplements or wellness products on Shopify UK? You don’t need a traditional merchant account. Wall ID enables instant, compliant Pay-by-Bank payments—no chargebacks, no delays, no freezes.
Want fast payments without getting flagged by Stripe or PayPal? Install Pay by Bank on Shopify
Want fast payments without getting flagged by Stripe or PayPal? Install Pay by Bank on Shopify